Tattooist ’empathises’ with man left furious over wolf tattoo that ‘looks like puppy’
A tattooist accused of ‘botching’ a customer’s wolf inking claims it was the result of “communication issues” and he hasn’t been able to finish it due to lockdown and illness.
Matt Watts, of The Black Sails Tattoo Studio, in Hull, Yorkshire, admits he “empathises” with disgruntled Dan Austin who claims his wolf tattoo has “ruined” his leg.
The 29-year-old painter and decorator described the faded work as looking more like a “generic cat” or “Alsatian puppy”, and is demanding the studio pay for laser treatment, reports Hull Live.
However, Matt – who has run the studio for eight years – said he has always intended on finishing the work, and is baffled by Dan’s complaints because he “responded positively” after the initial session on October 12.
“We were all optimistic and eager to get him back in to get it finished and looking its best,” said Matt.
“He was confident about the design he wanted during the consultation process and was in full agreement about how it would be realised.”
The tattooist continued that design stencils were placed over Dan’s leg and he gave the thumbs up before work was started.
“We’re saddened therefore to learn that Dan is now dissatisfied with the work.
“It came as a surprise to us as it’d never been mentioned during our discussions.”
Matt said he understands how “meaningful and personal” a tattoo can be and he and his colleagues are always focused on “getting it right”.
A second session was initially arranged for later in October to add “background fading and whites” but had to be cancelled due to illness, said Matt.
“The second national lockdown then necessitated a further delay to later in December, which we appreciate is frustrating.
“We accept we failed to communicate that effectively to Dan during this period. We aim to catch up with all messages in a timely manner but during the pandemic this hasn’t always been possible, which we sincerely regret.”
Dan previously said he showed a picture of a wolf surrounded by a moon as a basis for the design and paid £200 up front – as a gift from his partner.
After being contacted by Hull Live, Matt has since claimed a second session was eventually pencilled in for tomorrow (December 19), but Dan is now demanding free laser removal surgery and a refund.
The tattooist said he is happy to give Dan his money back for the future session.
He said the studio is a small family-run business and relies on word of mouth, as well as testimonials from their “fantastic clients”.
Matt added that he is “saddened” the issue could not have been brought to his attention sooner and “addressed in an appropriate time frame”.
“Our doors remain open to Dan, and we wish him the very best,” he added.
Dan, however, said Matt has “done nothing but ignore me and cancel three times as he said he had migraines”, with the work having also left his leg scarred.
“An absolute mess is what it is and needs fixing – someone in primary school could have done a better job,” he added.